As an example, you wont find our Managing Director locked away in an office, he can usually be found sitting at a spare desk somewhere in the building talking to staff and finding out how to improve the services we offer to customers.
We truly believe that the customer comes first. In fact, many staff members describe us as the consumer champion. We look for people to work here who are willing to go out of their way to help customers, finding new and innovative ways to get things done, even if it is outside the norm.
Ultimately, we try to focus on innovation through imagination and action through attitude but that sounds very corporate! What we actually mean is we want to give customers “More for Less” by: